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Prateektechnosoft is a netsuite partner and expertise in netsuite crm, erp, cloud crm, psa and other netsuite solutionsand also providing netsuite services of implementation, integration, support, & development services in india and usa
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In today's agenda we are discussing about return merchandise authorization rma in oracle netsuitethe return to vendor process in oracle netsuite begins with a requirement to return an item to a vendora return merchandise authorization rma, return authorization ra or return goods authorization rga is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty periodit is a numbered authorization provided by a mail-order merchant to permit the return of a productsome companies allow only defective products to be returned; others allow any software to be returned if it is unopened•the customer must write the rma number on the outside of the box that the product is being shippedthe initial activity is to request a returns material authorization (rma) from the vendor•if the technician feels that the product is defective, the technician issues an rmathis is a manual step and the rma number is entered into a text field in the return purchase orderhow does a return authorization work? •the customer must call the technical support office and speak with a technician •technician helps to determine whether the issue or complaint associated with the product is correct or notto return a defective product, a typical process following and it is also varying from companies to companies norms•finally, the customer mails the product
Bangalore (Karnataka)
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