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Follow up customer calls made wherever is necessary maintain customer satisfaction ratings based on explicit criteria set forth by the companyinput data into the company computer platform to keep each customer record updatedaccountable for rendering useful administrative support to other members of the customer care teamthe associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customerjob description: we are currently looking to hire 10 to 15 people to be a part of our amazing customer service teamattend mandatory training sessions to stay updated on product or company policy changes use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial inputhis responsibility is to follow-up with participants within a roles & responsibilities: should be able to answer to emails timely ensuring adherence to the process standardscom send an email with your resume to hr@votikoskill set required: excellent communication skills in english good understanding abilitythis is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environmenthe will be responsible for documenting all calls with regards to participant inquires accurately using call tracking system5 working days (sat-sun off) salary: 15,000 to - 30,00000 /month call: +91 8511539085 website: - wwwcom with subject line as "job: cs executive"responsibility of monitoring call tracking for responses from administrative team so call returns are done in a timely fashion
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It is dipper in customer rank or payment optionsgeneric chit fund software customer management features can manage for customer full details like that, address, photograph, aadhar card, pan card alsogreen color customer are pay due properly customers, yellow color customer one or two dues pay delay other wise pay due properlygeneric chit fund software provide area wise you can spilt the customer in collection process easilyred color customer are dangerous customers, they are pay due not properly , they are pay irregularly
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Input data into the company computer platform to keep each customer record updatedmaintain customer satisfaction ratings based on explicit criteria set forth by the companyfollow up customer calls made wherever is necessary should be able to answer to emails timely ensuring adherence to the process standardsuse company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial inputjob description: should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service providedadded advantage:- knowledge or some experience in a call centre or customer service environment good data entry skills key competencies and skills:- strong problem solving abilities on technical verbal and written communication skills listening skills problem analysis and problem solving attention to detail team work high level of professionalism 5 working days (sat-sun off) salary: 15,000 to - 30,000com send an email with your resume to hr@votikoeducation and experience:- graduate or equivalent proficient in relevant computer applications required language proficiency, especially englishcom with subject line as "job: cs executive"00 /month location: majura gate, surat call: +91 8511539085 website: - www
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Input data into the company computer platform to keep each customer record updatedmaintain customer satisfaction ratings based on explicit criteria set forth by the companyfollow up customer calls made wherever is necessary should be able to answer to emails timely ensuring adherence to the process standardsuse company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial inputjob description: should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service providedadded advantage:- knowledge or some experience in a call centre or customer service environment good data entry skills key competencies and skills:- strong problem solving abilities on technical verbal and written communication skills listening skills problem analysis and problem solving attention to detail team work high level of professionalism 5 working days (sat-sun off) salary: 15,000 to - 30,000education and experience:- graduate or equivalent proficient in relevant computer applications required language proficiency, especially englishcom with the subject line as "job: cs executive"00 /month location: majura gate, surat call: +91 8511539085 website: - wwwcom send an email with your resume to hr
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