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• Toxic Work Behaviors Erode the Patient Experience (More Than

  

  kusy's research discovered: only 1-6% of targets of incivility ever filed complaint 94% of leaders reported working with toxic people 92% rated the severity from 7 to 10 on a 10-point scale 45% said the uncivil person lashed out 2-3 times per week 51% of victims said they would likely leave as a result event link: https://wwwqr code link to this post overview: we can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! this webinar will help you take immediate action! this problem is so severe that dr%20mitchell_kusy/~toxic_work_behaviors_erode_the_patient_experience_ (more_than_you_may_know!)com/control/w_product/~product_id=live/~dr